How to update your Flybuys account details
Moving house or just need to update your contact details? Make sure we can reach you by updating your phone number, email and mailing address. Here’s how to do it.
Updating your details on the Flybuys app
Step 1
If you haven’t already, download the Flybuys app, and log in using your member number or email address, and your password.
Step 2
Head to the ‘My details’ section. The app may need to verify your identity by sending a code to your phone. You can find the code in your text messages.
Step 3
Once you’re logged in securely, tap ‘Edit’ next to your phone number, email, mailing address or gender to change any of your details. When you’re done, tap ‘Update’. Easy as.
Updating your details on the Flybuys website
Step 1
Log in to the Flybuys website using your member number or email address, and your password.
Step 2
Head to the ‘Account details’ section. You can find it by clicking the arrow in the top-left next to your name and points balance.
Step 3
In this section, you can change any of your details by clicking ‘Edit’ next to your phone number, email address, postal address, street address or gender. When you’re done, tap the button to update. That’s it!
