FAQ: Offers - What do I do if I activated an offer and scanned my Flybuys but didn’t receive the points?

Submitted by Connie on Mon, 03/06/2023 - 15:54
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What do I do if I activated an offer and scanned my Flybuys but didn’t receive the points?
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If you activated an offer before shopping and didn't receive the points,  contact the Service Centre via our contact form, a direct message on Instagram, Facebook or Twitter, or call 13 11 16. The team will check you have qualified for the points and allocate any missing points.