7.1 Sharing with partners
We may share and combine personal information with partners (and partners may share and combine such personal information with other partners that are part of the same corporate group). Flybuys shares your personal information with a partner after you first scan your Flybuys or a partner card linked to your Flybuys at that partner, or when you link your Flybuys with an eligible partner (including the provision of your Flybuys member number).
We may share and combine personal information with partners for:
| Purpose of sharing: | Examples: |
|---|---|
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Communication and marketing. |
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Analytics and insights. |
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| Safety and security. |
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As required or permitted by law. |
|
- Collect personal information directly from you (and from other sources set out in their respective privacy policies).
- Combine the personal information that they receive from Flybuys with other personal information they collect from or about you. That combined personal information may be shared by a partner with us, and we may share that combined personal information with other partners when you use your Flybuys with them.
Our partners handle your personal information in accordance with their privacy policies (which can be located on their respective company websites). Your personal information may be held by a partner after you have ceased to be a Flybuys member (or after the partner has ceased to be a partner) as permitted by law, and as set out in their privacy policy.
7.2 Sharing with service providers and third parties
We may share your personal information with service providers and other third parties engaged to assist us with running the Flybuys program, or providing services and products, including companies that assist us with:
- Technology services, including application, development and technical support, processing, storing, hosting, and analysing data.
- Processing payments.
- Communicating our offers and promotions to you.
- Providing rewards.
- Product development and market research.
- Administrative services, including mailing services, printing, archival, and contact management services.
- Team member recruitment and candidate screening services.
We may also share your personal information with our shareholders for governance purposes, any potential purchaser of the Flybuys business (or part of the Flybuys business) and related professional advisors.
7.3 Shared Flybuys accounts
If you’ve chosen to add one or more additional members to your Flybuys account, or be added to another account, some of your personal information and that of the additional members may be visible to all members under the account in certain circumstances (such as when members view the shared Flybuys account details via online channels). The personal information that may be shared includes:
- Names of all account members.
- Total points balance of the account.
- Transaction details (such as time, date, value of the transaction, store location, and points earned).
- Details of any offers activated and qualified for in that transaction (such as bonus point offers).
- Details of any rewards redeemed on the account (such as when you set in-app rewards goals, if you have opted into redeeming points to receive money off at participating retailers, turned on an automated points transfer option, or made a redemption on the Rewards Store).
7.4 Sharing with regulators and courts
We may share your personal information with law enforcement, regulators, courts, government entities for regulatory and enforcement purposes including:
- To respond to lawful information requests from courts, regulators, law enforcement, government entities and authorised bodies.
- To protect our lawful interests.
7.5 Sharing overseas
Personal information we collect may be stored in Australia, Singapore and the United States of America. The third parties to whom we disclose personal information may be located in Australia and other countries including Bangladesh, Canada, China (including Hong Kong), the European Union, India, Indonesia, Japan, New Zealand, the Philippines, Singapore, United Kingdom, and the United States of America. From time to time, the countries to which we send personal information may change.
We take steps to ensure that all our service providers are obliged to protect the privacy and security of your personal information in accordance with the standards that apply in Australia, including that they only use personal information for the purpose for which it is disclosed.
7.6 Links to third-party sites
Our website, social media pages, and apps may contain links to other sites. We are not responsible for the privacy practices or policies of those sites and recommend that you review their privacy policies.